Privacy Policy
Introduction
At 3DResourceHub.com, we are committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and manage your personal information.
Collection of Personal Information
What We Collect
We may collect the following types of personal information:
- Name and contact details (email address, phone number)
- Account login information
- Usage data and preferences
- IP address and browser information
- Information you provide in user profiles, comments, or submissions
How We Collect Information
We collect personal information through:
- Account registration and profile creation
- Website usage and interaction
- Cookies and tracking technologies
- Voluntary submissions and communications
- Third-party services (with your consent)
Collection Notices
Whenever we collect personal information, we will notify you about:
- The purpose of collection
- Consequences of not providing information
- How you can access and correct your information
- Our disclosure practices
Use and Disclosure
Primary Purpose
We collect and use your personal information to:
- Provide and improve our directory services
- Create and maintain your account
- Respond to your inquiries and support requests
- Personalize your experience
- Send relevant notifications about our service
Secondary Purposes and Disclosure
We will only use or disclose your information for secondary purposes when:
- You have consented
- You would reasonably expect us to use the information for that purpose
- Required or authorized by law
- A permitted health situation exists
- We reasonably believe it is necessary to prevent a serious threat to safety
Overseas Disclosure
If we need to disclose your personal information to overseas recipients (such as cloud service providers), we will take reasonable steps to ensure they comply with the APPs or equivalent privacy protections.
Data Quality and Security
We take reasonable steps to:
- Ensure your personal information is accurate, up-to-date, and complete
- Protect your information from misuse, interference, loss, and unauthorized access
- Securely destroy or de-identify information when no longer needed
Access and Correction
You have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your information where appropriate
We will respond to access and correction requests within 30 days. If we refuse access or correction, we will provide written reasons and available complaint mechanisms.
Anonymity and Pseudonymity
Where practicable, you may interact with us anonymously or using a pseudonym. However, this may limit our ability to provide you with full service functionality.
Identifiers
We will not adopt, use, or disclose government identifiers (such as Medicare numbers or tax file numbers) as our own identifier for you.
Cookies and Analytics
We use cookies and similar technologies to enhance your experience and collect usage data. You can manage cookie preferences through your browser settings.
Our analytics providers may collect information about your usage patterns but do not identify you personally. This data helps us improve our services.
Direct Marketing
If we use your personal information for direct marketing, we will:
- Provide a simple opt-out mechanism
- Honor your request to stop within a reasonable timeframe
- Not use sensitive information for marketing without your consent
Complaints
If you believe we have breached your privacy, please contact us at privacy@3dresourcehub.com. We will:
- Acknowledge your complaint within 7 days
- Investigate and respond within 30 days
- Advise you of external complaint options if you’re unsatisfied with our response
Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be effective when posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Information
For privacy-related inquiries or concerns, please contact:
Privacy Officer
3DResourceHub.com
Email: privacy@3dresourcehub.com
Phone: [Insert Phone Number]
Address: [Insert Physical Address]
Last Updated: March 29, 2025